Exchange Policy

Eligibility

• Items must be unused and in original condition.
• Original packaging and tags must be attached.
• Exchange requests must be made within 14 days of delivery.

Exchange Process

Contact our customer service team with your order number and the item you wish to exchange. We will guide you through the process and provide return instructions.

Availability

Exchanges are subject to stock availability. If your requested item is unavailable, you may select another item of equal value or request store credit.

Shipping & Defective Items

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

If we made a mistake, UNIY will cover all return shipping costs and ensure you receive the correct item promptly.